Identity of the responsible entity

Flowers by Bornay, S. L. (Flowers by Bornay)

CIF: B65453102

C/ Melcior de Palau 32-36

08028 Barcelona


Acceptance and changes on legal texts of Flowers by Bornay

These General Contract Conditions together with the Terms and Conditions and the Privacy Policy govern the use of the website

The content of these General Contract Conditions may be changed to adapt them to legal changes or new services or features in Flowers by Bornay website. The date of the last update will be always available at the end of this document.

Any questions or enquiries about these General Contract Conditions, the Privacy Policy or the Terms and Conditions, should be addressed to us via email to



Data controller

According to the Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights, its development regulations, and the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, with regard to the processing of personal data and on the free movement of such data, and the Law 34/2002, of 11 July, on information society services and e-commerce, we inform you that:

When you provide your personal data through the website (in example: subscribing to our newsletter or purchasing online), that data will be included in a file whose owner is Flowers by Bornay, S. L. (CIF B6543102), and this company is responsible for their processing.

Collection of data

We only collect your personal information through the emails you may send to us and the forms you may fill in our site (subscription to newsletter, data for shipment and billing), which will remark the fields that are mandatory to submit your request. If those mandatory fields are not filled, your request (purchase, register as subscriber…) will not be processed.

Uses and purposes of collected data

Your personal data will be processed exclusively for the following purposes, depending on the form used to collect them:

– Purchase form: your personal data will be used to manage your orders and process your purchases.

– Payment form: we use PayPal® for online payments and Redsys© to manage the payments, you can find their privacy policies in these links: PayPal Privacy Policy, Redsys Privacy Policy.

– Subscription to newsletter form: your personal data will be used to send you our Newsletter through email.

We will not disclose your personal data to outside parties unless we have your prior specific, informed, and unambiguous consent.

Controller of process

Flowers by Bornay may request that some activities are carried out by third parties in order to guarantee that the company operates properly and to provide its services; in example: we’ll hire courier services, web hosting and tax advice.

If these third parties, in order to provide the abovementioned services, need to access your personal data, they will be considered as processors and will comply with all requirements foreseen by current law. Flowers by Bornay will have the mandatory processor contract with each of them.

Security measures

We have implemented technical and organizational measures needed to ensure security and integrity of your personal data, as well as to prevent their loss, alteration, or unauthorized access.

Nevertheless, each time you provide your personal data online there is a risk that outside parties, beyond our control, may intercept and use that information. Although in Flowers by Bornay we make a great effort to protect your personal information and privacy, we cannot guarantee the security of the information you provide through internet and under your responsibility.

Exercise of rights

You may exercise your rights of access to and rectification or erasure of personal data, or restriction of processing, or the right to object to processing or the right to data portability by emailing a request, along with a copy of your DNI, NIE or Passport, to

In exercising your right to data portability, you will have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

If you no longer want to receive our newsletter, you may unsubscribe clicking on the “click to unsubscribe” link you will find at the bottom of all our emails, or sending an email to

Legitimation of process

The data processing carried out by Flowers and Bornay is legitimated with the consent you have given when you have provided your data and will be governed by the principles of lawfulness, fairness and transparency, data minimisation, storage limitation, integrity and confidentiality.

Withdrawal of consent

The consent given, both for processing and for disclosure of your personal data, may be withdrawn at any time by sending a request to Flowers by Bornay in the terms specified in this Policy to exercise the rights of the data subjects. This withdrawal will not have retroactive effects in any case.

Storage of the personal data

The personal data will be processed only while the contractual relationship between the controller and the data user is in place, and as long as they do not exercise their right to removal or right to object.

Nevertheless, the data will be stored for the period needed to comply with taxation obligations that apply to Flowers and Bornay.






What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, and to recognize that you have created an account and have logged into that account to access the content.

What type of cookies does this website use?

First party cookies

Session cookies are temporary cookies that are used during the course of your visit to the Website to make sure you are not a robot and to remember your preferences, and they expire when you close the web browser.

Cookie of cookies: stores your preferences for the usage of cookies.

Third party cookies:

– Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website and to improve the services we offer through it. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

This site uses Google Analytics for this purpose. You can find further information in this link.

Google Analytics cookies that will be saved in your browser and the time they will be stored are detailed below:

_utma (2 years)

_utmb (30 minutes)

_utmc (browser session)

_utmz (6 months)

Withdrawal of consent: how to delete or disable cookies

You can check which cookies have you accepted, delete cookies that have already been set and refuse new cookies by accessing your browser’s settings. To learn more about how to do this on each browser:

Information about cookies in Google Chrome 

Information about cookies in Safari

Information about cookies in Microsoft Edge

Information about cookies in Opera 

Renewal of consent

According to EU’s General Data Protection Regulation (GDPR), the consent for the use of cookies must be renewed at least once per year, since the first time the user visited the site. For this reason, every 12 months, we will ask you again to accept or refuse cookies when you visit our site.


Last updated: 1st October 2020.

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